Welcome to GradMate.ai Privacy Policy

1. GradMate.ai, operated by GradMate Solutions, is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://gradmate.ai/ and use our services.
2. By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
3. We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Information We Collect

1. Personal Information: We collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, educational background, and payment information when you create an account or use our services.
2. Academic Information: We may collect information about your academic goals, documents you upload for review, application materials, and other educational-related information necessary to provide our services.
3. Usage Information: We automatically collect information about how you access and use our services, including your IP address, browser type, operating system, access times, and pages viewed.

How We Use Your Information

1. We use the information we collect to provide, maintain, and improve our services, including document review, application assistance, and consultation services.
2. We use your information to communicate with you about our services, respond to your inquiries, and provide customer support.
3. We may use your information to personalize your experience and to analyze usage patterns to improve our services.

Information Sharing and Disclosure

1. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.
2. We may share your information with service providers who assist us in operating our website and providing our services, subject to confidentiality agreements.
3. We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

1. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
2. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

Contact Us

1. If you have any questions about this Privacy Policy, please contact us at support@gradmate.ai or GradMate Solutions, Alfred, New York, USA 14802.